NYC Information Centers

NYC Information Centers are located throughout the city to enhance the experience of all visitors. At certain locations, vertical touch screens can be utilized to help guide visitors through the city. This allows visitors to find the places they already know about, as well as highlighting some lesser known parts of the city. Visitors can even create a personalized guide and itinerary tailored for their NYC journey. These centers also offer discounted attraction passes, street maps, subway maps and brochures for all things New York. Look for them at these three citywide locations:

NYC Information Center – Macy’s Herald Square

NYCB Information Center Macy's
NYC Information Center Macy’s

151 W. 34th St.New York, NY 10001

The hours at this location are: Mon.–Sat., 10am–10pm; Sun., 10am–9pm. This NYC information center is located on the 2nd level inside Macys flagship store at 51 W. 34th St. (bet. Seventh Ave. and Broadway).
This information center is open at the same hours as Macy’s Department Store, in which it resides. Both the store and the booth are closed on Thanksgiving Day and Christmas Day, to give their staff a holiday. Normally there are at least four staff at this location and the center is operated by NYC and Company. This center is the only one in NYC that is actually inside, so weather does not affect it like the other outside information center booths.


NYC Information Center – Times Square Plaza

NYCVB Information Kiosk Times Square
NYCVB Information Kiosk Times Square

7th Ave., between 44th St. and 45th St.
New York, NY 10001

The Times Square kiosk is open daily 8am–7pm except Christmas day, when it is open from 10am–5pm. It is closed from December 30–January 1. It is a small kiosk located in the middle of Times Square, and is usually operated by one to two staff members. Due to its central location in Times Square, this kiosk can see a lot of visitors during peak hours. The kiosk is conveniently located at the intersection of many subway stops allowing visitors to head nearly anywhere in the city.


NYC Information Center – City Hall

NYC Information Center - City Hall
NYC Information Kiosk in City Hall Park

On the corner of Broadway and Park Row
New York, NY 10001

This information kiosk is run by the NYC Mayors office and can be found at the Southern tip of City Hall Park, near the corner of Broadway and Park row. The kiosk is open daily from 9 am–6 pm and is closed on Thanksgiving Day, Christmas Day and New Year’s Day. The kiosk is near City Hall, and is close to the popular tourist areas such as the Brooklyn Bridge, World Trade Center, The 9/11 Memorial,  South Street Seaport and The Woolworth Building. South Street Seaport and the Financial District are also quite close to the information kiosk.